ProCare PharmacyCare (PPC) opened in 2003 as a full-service mail order/home delivery pharmacy. PPC is URAC accredited for mail order services, with fulfillment locations in Miramar, FL. Our facilities, which also provide fulfillment of specialty medications, are fully integrated with the clinical department and our claims processing system, so every prescription is evaluated with the members’ retail claims.

 Our pharmacists take a proactive approach to every prescription. The patient will be notified by phone whether the prescription is denied, reduced, or otherwise delayed due to a clinical program protocol or need for additional information.

 ProCare PharmacyCare will also call the prescribing physician to resolve any issues. The average turnaround time for new “clean” mail service prescriptions is 24 hours and for refills 12 hours. Over 99% of all “clean” prescriptions are sent out on the same day PPC receives them.

Pharmacists are available for every member, pharmacist, or physician during normal business hours 8:00AM – 6:00PM (ET) Monday through Friday, and Saturday 9:00AM – 1:00PM (ET). ProCare PharmacyCare prescriptions are traceable, confidential, and shipped according to manufacturer’s packaging requirements.  Prescriptions are shipped USPS delivery free of charge to every member!